Shipping Policy
1. Processing Time
Standard Gifts: Orders are processed within 1-2 business days.
Personalized Gifts: Due to the custom nature of these products, please allow 3-5 business days for production before shipping.
2. Shipping Rates & Estimates
Standard Shipping: [Amount, e.g., ₹99] (Delivery in 5-7 business days).
Express Shipping: [Amount, e.g., ₹250] (Delivery in 2-4 business days).
Free Shipping: Available on orders over [Amount, e.g., ₹999].
3. Tracking Your Order
Once your order has shipped, you will receive an email notification with a tracking number. Please allow 24 hours for the tracking information to become available.
4. Damaged or Lost Orders
If your order arrives damaged, please email us as soon as possible at support@giffy.life with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
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